Euphoria Telecom in the press
Modern businesses are no longer restricted to boundaries – they are now crossing international borders and are venturing into exciting new territories – they are going global.
For Euphoria Telecom, delivering positive and empowering customer experiences has always been of paramount importance and in 2019 the brand is proudly expanding upon this central principle by paying special attention to the sporting interests of its ever-expanding customer base.
Delivering PBX Functionality without Using Internet Connection
Euphoria Telecom’s maturing reseller channel is gaining momentum amongst IT service companies looking for a high quality, reliable, innovative business telephone system for their customers.
Many businesses are seeing the endless benefits that cloud services and cloud infrastructure can offer their businesses – in the short and long term.
Pioneers in business Communications, Euphoria Telecom is looking for five software developers to join its development team.
Still living in that world – the one with poor customer service, high costs for business services, murky answers to technical problems, long contracts for services you never receive? Yes, that world. The sad reality is that for many South African businesses. The truth is, modern versions of these services are much simpler to deploy, cost far less than what you would assume…
Companies that have already moved their email and file storage to the cloud should now also consider moving their phone system to the cloud. Moving to the cloud is not just about adopting a new technology platform but transforming the way one does business. Cloud computing is making huge waves in the business world, consumer cloud services such as iCloud, Google Drive and Dropbox have changed the way people think about digital content and how to use it. Cloud is fast becoming the preferred choice.
Unsuspecting VOIP customers are often surprised when they receive outrageous phone bills, especially when their telephone service providers do not explain the risks of toll fraud (PBX hacking). International fraudsters are constantly hijacking telephone systems and using them to place calls to premium charge-by-the-minute numbers.
If your phone provider doesn’t offer control mechanisms to help prevent fraudulent use of your VOIP account, you may want to look into using a different provider. Local telecoms provider Euphoria Telecom says international hackers are on the prowl, looking to hijack telephone systems and using them to place calls to premium charge-by-the-minute numbers.
Small business owners must realise that first customer contact has significant influence on customer acquisition and retention. The business telephony system is therefore the lifeblood of one’s business, one needs to ensure it is efficient.Euphoria Telecom CEO George Golding says SMEs need to invest in a reliable and high-tech communication infrastructure to remain competitive.
Changing the way business owners think about and run their communications. This is the sole mission of two Cape Town entrepreneurs and the co-founders of Euphoria Telecom, George Golding and Conrad de Wet. Euphoria is fast changing the business telephone (PABX) system game in South Africa, introducing a proudly South African cloud-based business telephone system to SMEs.
A few years ago voice over IP was the rage; every company in the communications business was offering some VoIP service. The problem was that many providers did not do their homework properly which often resulted in a very poor quality of service, giving VoIP a bad name.
If you have a customer service department, a telesales team, or a technical support department, you already know that the old-school call centres require a huge up-front capital investment in on-site hardware and software. At Euphoria, we do it differently.
Today’s unpredictable economy is demanding new levels of insight and innovation from company executives, they need to work together to meet new strategic and tactical challenges. This is according to local entrepreneur and Euphoria Telecom CEO George Golding.
Euphoria Telecom and Salesforce are the new power couple in cloud software systems. This new partnership offers more business functionality with far less effort, through seamless integration powered by the need for business efficiency and cloud technology.
The future of superior, affordable, rich unified communications won’t be a minute. By Robert Barclay, Process Manager, Euphoria Telecom. How often have you heard a small business owner, friend, colleague or online forum contributor bemoaning the terrible quality or support of their network connectivity, Internet and telecoms services? All too often.
How to negotiate the pitfalls of choosing a provider and platform. Public cloud telephony is on the rise in small and medium enterprises. Companies in the five to 50-user segment (including distributed offices) are sold on the benefits of outsourcing the skills burden, upfront cost and risk of owning, maintaining and refreshing PBX equipment to a Cloud PBX VoIP provider.
South African retailers are so complacent about their Telkom bills that they seldom seriously consider alternatives. Headlong against this trend is the high-ranking national jeweller, Galaxy and Co, which will soon harness a hosted cloud voice over Internet Protocol (VOIP) solution from Euphoria Telecoms to reduce telecoms expenses by more than R500 000 per year.
New wireless and fibre options can greatly improve reliability at good prices, says George Golding, MD of Euphoria Telecom. Businesses are increasingly dependent on Internet-delivered (cloud-based) IT and communications services today, including Voice over IP (VoIP). In such circumstances, reliable Internet is a must, or your business will simply grind to a halt.
Cloud PBX providers have a number of advantages over other voice-over-IP (VOIP) telephony providers that set them apart from the competition. To appreciate why, we need to go back seven years to understand the origin and current make-up of the VOIP landscape, and how it became a viable industry in the first place.
While a cloud-based (hosted) PBX might make sense for most companies, others will benefit from an on-site solution.
A major deciding factor is the level of control you need or want over administrative functions like configuration and upgrades – but in such cases there’s a trade-off – the high costs associated with the responsibility of managing premise equipment.
Organisations that still doubt the suitability of voice over IP (VOIP) for business must have missed the final act, in which VOIP grows up, gets the girl and drives off into the sunset in smoking hot reliable wheels.
George Golding was interviewed by Independent Newspapers for this publication in the business times featured in The STAR and Cape Times newspapers. Cheap and effective communication is vital in the operations of small and medium-sized enterprises (SMEs). A pressing concern noted by local and global businesses is the high cost of doing business in South Africa.
Reading your telephone bill can be a bit like watching a politician operate. You know something is amiss, but it’s hard to see what, exactly. While we cannot be of much help with politicians, we’re here to spill the beans on how your telco is billing you. Are you sitting down?
In less than seven years, Euphoria has firmly established itself as a major competitor among established voice service providers. These are some of the key differentiators that make Euphoria Telecom unique.