The verdict is in - why Euphoria Telecom provides the best phone solutions for the legal sector
A hosted PBX enables consolidation and improves security
From earliest times communication has been central to law. As the technology of communication has changed, the impact on law and the central actors in the law process (law-makers, law appliers, lawyers, and citizens) has been profound.
Clear and direct communication is essential in the legal profession, particularly as a tool for coordination between the different legal actors. It helps to ensure the efficient and fluent working of the entire system and increases understanding between parties.
However, that communication is often hampered by inflexible, costly telephony systems that are no longer fit-for-purpose in our modern world. This is where a highly adaptable and flexible cloud-hosted PABX system from Euphoria Telecom can make all the difference.
Euphoria was formed to offer an affordable, efficient service to businesses of all sizes and types to enable them to be available to their customers, when and where they need them.
A legal practice needs a communication system that will grow with it, adapting to the needs of employees and clients in real-time.
A traditional landline limits you to a physical location, and offers limited options for recording and storing call recordings. A cloud-based PBX system allows you to make and receive calls from wherever you are, and record and store call data in a single, readily accessible repository.
Euphoria’s cloud-based PABX system also enables call screening and monitoring can be enabled to safeguard your phones from hackers attempting to access your information or data, and recordings of calls and voice messages is automatic.
This means all your employees can make internal, landline calls, from their cellphones, free – whether they’re at court or in another city.
This is exactly what a cloud-based PBX system provides. Adaptability and flexibility, with 200+ features tailored to meet the needs of small to large law firms with no month to month contracts and free inter-branch calling.
Euphoria’s platform is accessible on a smartphone (via an app) or by using a VoIP handset or browser-based desk phone. This means all your employees can make internal, landline calls, from their cellphones, free – whether they’re at court or in another city.
Euphoria’s cloud-based PBX offers significant cost savings
A hosted PABX system does not require any physical infrastructure beyond the handset, mobile phone, tablet or computer with which a user makes their calls and, since a cloud-based PBX system uses Voice over Internet Protocol (VoIP) to push voice calls over data networks, this provides significant cost savings. There is also no need for complicated or cumbersome hardware.
Additionally, the software controlling the PABX is hosted securely in a data centre, making it possible for software upgrades and updates to be done remotely – all that is required is an active internet connection. No need for onsite technicians or costly hardware upgrades. If you’re running a call centre, Euphoria’s platform caters for that too, with real-time data analytics, automated recording and indepth insights into what your agents are doing, incoming and outcoming call campaign management, call dispositioning and more.
A user-friendly business phone designed for modern customer needs
The Euphoria phone system can be accessed via multiple devices which means remote working is now simpler than ever.
Gain control over your phone bill by setting budget limits for each extension. You can also monitor your employee calls to assess your teams’ customer service levels.
Monitor your employee calls to assess your teams’ customer service levels. Real Time Call Monitor helps you train new staff or step in to help out.
Seamlessly integrates with the following software
What we offer in 60 seconds
What we offer in 60 seconds
Top 8 system features
Digital IVR Receptionist
Greet every caller with a professional automated menu that routes them to the right person or department — no receptionist needed.
Browser Phone
Make and receive business calls directly from your web browser — just log in and go.
Mobile App
Take your office extension with you wherever you go. Make and receive calls from your business number from anywhere.
Multi-Branch Functionality
Connect all your offices under one phone system with FREE inter-branch calling and centralised management.
Call Recording
Record calls automatically for training, compliance, and dispute resolution. Access recordings securely from the cloud.
Security and Access Control
Control who can access what with role-based permissions, call restrictions, and secure cloud-hosted infrastructure.
Call Centre Solution
A complete cloud contact centre with queues, wallboards, agent tools, and real-time reporting built in.
Call Me (back)
Let website visitors request a callback instead of waiting on hold — improving customer experience and reducing abandoned calls.
Trusted by 6000+ businesses across the country
Save up to
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Compared to legacy landlines
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Compared to cumbersome onsite PBX systems
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Compared to other PBX providers
Did you know?
Euphoria Telecom has been in operation since 2010 and our very first customer – Altech Isis – is still with us 16 years later on a month-to-month contract.
Optimal business communication made easy
World-Class Customer Service
Our friendly and highly trained support team provides exceptional service whenever you need it!
Fully Scalable
Euphoria's flexible system will grow and retract with your business.
Minimal Set-Up Time
You'll be up and running in two weeks! The set-up process is simple, seamless and stress-free.
Easy to Use
A beautifully designed, easy-to-use interface. If you get stuck, our support team is a call away to help with your VoIP phone.
Better Customer Experience
Enhance your brand, product or service with a system that improves communication with your customers.
200+ Powerful Features
Our system is hassle-free, reliable and easy to use.
We go the extra smile!
"Fabulous, quick, efficient and friendly. This is the best customer service I have had in a long time. Well done."
Bramhope Group
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