21st Century Telecommunication – Now

These insightful extracts from Atlanta phone history give us a good idea of what communication was like back in the day and just how far we have come from switchboards with telephone lines strung out the window to the simplicity of 21st century cloud based telephone systems.Read More

Euphoria provides a Wow kind of Customer Service

When a client takes the time to put pen to paper to write us a letter like the one below, it affirms that we are indeed ticking all the right boxes and that doing so makes our customers really happy, which is as Francois’s would put it Wow, just wow! Read More

Euphoria Removes the Risk of Toll Fraud

If your phone provider doesn’t offer control mechanisms to help prevent fraudulent use of your VOIP account, you may want to look into using a Euphoria Telecom.  International hackers are on the prowl, looking to hijack telephone systems and using them to place calls to premium charge-by-the-minute numbers.Read More

Euphoria Telecom – Accenture Innovation Index Finalist

The Accenture Innovation Index annually measures, recognises and rewards innovation and systems of innovation in organisations of all sizes in the South African public and private sectors. It also aims to provide an authoritative, objective snapshot of the current state of innovation in South Africa.Read More

Euphoria PABX System: Swift & Efficient Quotes

At Euphoria we are always on the lookout for other cloud based systems that enable us to work more efficiently and deliver the best service to our customers. One of the best discoveries thus far has been our quoting system. We understand time is money. Our customer’s should never spend too much time trying to make sense of a quote and it must be transparent, logical and easy to sign up for our Cloud PABX System.Read More

What is a Cloud PABX?

A Cloud PABX is a business phone system delivered as a hosted service.  It replaces the conventional business telephone equipment such as an onsite Telkom PABX or IP PBX  (Private Automatic Branch Exchange) and TMS (telephone management system) which are connected to analogue or digital lines that enable the placing and receiving of phone calls. Cloud PABX telephone systems have revolutionised the way businesses manage their voice communications, improving functionality, reducing costs and streamlining workflow. Read More

Our Integration with Salesforce

Euphoria Telecom and Salesforce have created a formidable partnership that will add business intelligence and value for our customers in sales and CRM related fields. We pride ourselves on pioneering cloud telephony solutions to improve business efficiencies and this partnership is another step towards that goal. The integration between Euphoria Telecom and Salesforce is a seamless and user-friendly process.Read More

VoIP for Business

VoIP is changing the way we see business telephone systems and how we run our businesses. These days broadband is more affordable, thus VoIP is a

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A Euphoric Story

The driving force behind Euphoria was the passionate belief that business PBX customers deserved much more than the available services offered by the incumbent at the time. We envisioned a transparent, simple and cost effective solution to a problem experienced by many SME businesses when considering on-site PBX systems: few good choices, getting locked into long term contracts, high costs and poor service. We believed that a great communications solution was possible and we dedicated our resources to design a product that would be nothing short of revolutionary.Read More

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