Euphoria Telecom changed customer service in SA

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What makes Euphoria Telecom unique?

Euphoria Telecom has fast become the preferred business communications provider for leading corporates and also within the South African SME market. In less than 7 years, Euphoria has firmly established itself as a major competitor amongst established voice service providers.Read More

“Euphoria Telecom has announced that it has partnered with South African Broadband Education Networks (SABEN) to offer affordable VoIP to South African Technical and Vocational Education and Training (TVET) colleges and students.”

Why Businesses are choosing Euphoria Telecom

Euphoria continues to grow from strength to strength, in just 6 years Euphoria Telecom has doubled its customer-base year-on-year, approaching 2000 business customers nationwide. Staying ahead of the technology curve is one reason businesses are choosing to switch to Euphoria… but this is not the only reason Euphoria‘s customers remain loyal to the brand.Read More

Euphoria Telecom breaking boundaries with WebRTC

WebRTC helps to advance the quality and accessibility of Euphoria Telecom’s product.

Euphoria Telecom’s business goal has always been to push the boundaries of innovation and tech, delivering a relevant and useful communications tool for businesses in South Africa.Read More

21st Century Telecommunication – Now

These insightful extracts from Atlanta phone history give us a good idea of what communication was like back in the day and just how far we have come from switchboards with telephone lines strung out the window to the simplicity of 21st century cloud based telephone systems.Read More

Euphoria Removes the Risk of Toll Fraud

If your phone provider doesn’t offer control mechanisms to help prevent fraudulent use of your VOIP account, you may want to look into using a Euphoria Telecom.  International hackers are on the prowl, looking to hijack telephone systems and using them to place calls to premium charge-by-the-minute numbers.Read More

Euphoria Telecom – Accenture Innovation Index Finalist

The Accenture Innovation Index annually measures, recognises and rewards innovation and systems of innovation in organisations of all sizes in the South African public and private sectors. It also aims to provide an authoritative, objective snapshot of the current state of innovation in South Africa.Read More

What is a Cloud PABX?

A Cloud PABX is a business phone system delivered as a hosted service.  It replaces the conventional business telephone equipment such as an onsite Telkom PABX or IP PBX  (Private Automatic Branch Exchange) and TMS (telephone management system) which are connected to analogue or digital lines that enable the placing and receiving of phone calls. Cloud PABX telephone systems have revolutionised the way businesses manage their voice communications, improving functionality, reducing costs and streamlining workflow. Read More

Our Integration with Salesforce

Euphoria Telecom and Salesforce have created a formidable partnership that will add business intelligence and value for our customers in sales and CRM related fields. We pride ourselves on pioneering cloud telephony solutions to improve business efficiencies and this partnership is another step towards that goal. The integration between Euphoria Telecom and Salesforce is a seamless and user-friendly process.Read More

VoIP for Business

VoIP is changing the way we see business telephone systems and how we run our businesses. These days broadband is more affordable, thus VoIP is a

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