Press Articles

Euphoria Telecom – In the Press

Euphoria’s VOIP telephone service takes off

Delivering PBX Functionality without Using Internet Connection

Just six months after the launch of the Fresh Phone the product has gained much popularity

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Shifts of Enterprises to Cloud Infrastructure driving Demand for Telecom Cloud Services

Delivering PBX Functionality without Using Internet Connection

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Euphoria Telecom warns customers about fly-by-night telephone service provider

Leveraging cloud technology to improve operational efficiency.

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Euphoria Telecom improves operational efficiency for SA Tyres

Leveraging cloud technology to improve operational efficiency.

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South Africa: Euphoria introduces toll-free system for all cell numbers

Euphoria Telecom has introduced a toll-free system that enables free calls from all cellphone numbers.

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Euphoria Telecom’s reseller channel is growing rapidly

Euphoria Telecom’s maturing reseller channel is gaining momentum amongst IT service companies looking for a high quality, reliable, innovative business telephone system for their customers.

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Euphoria Telecom breaking boundaries with WebRTC

Euphoria Telecom‘s business goal has always been to push the boundaries of innovation and tech, delivering a relevant and useful communications tool for businesses in South Africa…

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As misconceptions about cloud services evaporate, Euphoria Telecom emerges

Many businesses are seeing the endless benefits that cloud services and cloud infrastructure can offer their businesses – in the short and long term.

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Do you love cutting edge software development – Euphoria is hiring!

Pioneers in business Communications, Euphoria Telecom is looking for five software developers to join its development team.

 

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Now-hiring

ITWeb News: Euphoria Telecom 

ITWeb met with co-founder and CTO of Euphoria Telecom, Conrad De Wet, to discuss the pros and cons of business cloud services and cloud-based business phone systems…

 

 

Watch the interview here…

 

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The phone system that makes sense

Still living in that world – the one with poor customer service, high costs for business services, murky answers to technical problems, long contracts for services you never receive? Yes, that world. The sad reality is that for many South African businesses. The truth is, modern versions of these services are much simpler to deploy, cost far less than what you would assume…

 

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The full Impact of Cloud Computing

Companies that have already moved their email and file storage to the cloud should now also consider moving their phone system to the cloud. Moving to the cloud is not just about adopting a new technology platform but transforming the way one does business. Cloud computing is making huge waves in the business world, consumer cloud services such as iCloud, Google Drive and Dropbox have changed the way people think about digital content and how to use it. Cloud is fast becoming the preferred choice.

 

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IP PBX hacking can cripple your business

Unsuspecting VOIP customers are often surprised when they receive outrageous phone bills, especially when their telephone service providers do not explain the risks of toll fraud (PBX hacking). International fraudsters are constantly hijacking telephone systems and using them to place calls to premium charge-by-the-minute numbers.

 

 

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Euphoria Telecom removes the risk of VoIP toll fraud

If your phone provider doesn’t offer control mechanisms to help prevent fraudulent use of your VOIP account, you may want to look into using a different provider. Local telecoms provider Euphoria Telecom says international hackers are on the prowl, looking to hijack telephone systems and using them to place calls to premium charge-by-the-minute numbers.

 

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Business automation leads to Euphoria

The business telephony system is still the lifeblood of business today, one needs to ensure it provides the necessary workflow automation, productivity tracking and management reporting to effectively manage your business.

 

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Euphoria Telecom enhances productivity

Small business owners must realise that first customer contact has significant influence on customer acquisition and retention.  The business telephony system is therefore the lifeblood of one’s business, one needs to ensure it is efficient.Euphoria Telecom CEO George Golding says SMEs need to invest in a reliable and high-tech communication infrastructure to remain competitive.

 

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Revolutionising business telephony forever

Changing the way business owners think about and run their communications. This is the sole mission of two Cape Town entrepreneurs and the co-founders of Euphoria Telecom, George Golding and Conrad de Wet. Euphoria is fast changing the business telephone (PABX) system game in South Africa, introducing a proudly South African cloud-based business telephone system to SMEs.

 

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LTE to the rescue of the virtual PBX

A few years ago voice over IP was the rage; every company in the communications business was offering some VoIP service. The problem was that many providers did not do their homework properly which often resulted in a very poor quality of service, giving  VoIP a bad name.

 

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Don’t fight the future

Everything changes when processes pass through seamlessly without the direct involvement of employees, says George Golding, CEO of Euphoria Telecom. It is being thrust on business executives, whether they’re ready for change or not.

 

 

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Euphoria Telecom – Call Centre Solution

If you have a customer service department, a telesales team, or a technical support department, you already know that the old-school call centres require a huge up-front capital investment in on-site hardware and software. At Euphoria, we do it differently.

 

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Euphoria to address delegates at leading call centre event

Local telecoms provider Euphoria Telecom will be addressing delegates at the second Call Centre Excellent Summitto be held from 18 – 20 November 2014 at the Empire Executive Hotel in Johannesburg, South Africa.

 

 

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New tool to gain a competitive edge

Today’s unpredictable economy is demanding new levels of insight and innovation from company executives, they need to work together to meet new strategic and tactical challenges. This is according to local entrepreneur and Euphoria Telecom CEO George Golding.

 

 

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Euphoria Cloud PBX and Sales Force Integration – One System.One Click.One View

Euphoria Telecom and Salesforce are the new power couple in cloud software systems. This new partnership offers more business functionality with far less effort, through seamless integration powered by the need for business efficiency and cloud technology.

 

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Burnt by sub-standard VOIP? Hold on, please

The future of superior, affordable, rich unified communications won’t be a minute. By Robert Barclay, Process Manager, Euphoria Telecom. How often have you heard a small business owner, friend, colleague or online forum contributor bemoaning the terrible quality or support of their network connectivity, Internet and telecoms services? All too often.

 

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VOIP will kill the analogue star

Where there’s smoke, there’s fire and in the case of cloud computing, astute entrepreneurs are using hosted voice over Internet Protocol (VOIP) to send phone bills up in smoke, says George Golding, CEO of Euphoria Telecoms

 

 

 

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Euphoria Telecom: the startup that’s bringing cloud calling to SMEs in style

With the popular David and Goliath theme of a hungry tech startup looking to disrupt, Cape Town, South Africa-based VoIP (voice over internet protocol) service providerEuphoria Telecom hopes to change the way business owners think about and run their communications.

 

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VoIP – Horror story or Euphoria?

How to negotiate the pitfalls of choosing a provider and platform. Public cloud telephony is on the rise in small and medium enterprises. Companies in the five to 50-user segment (including distributed offices) are sold on the benefits of outsourcing the skills burden, upfront cost and risk of owning, maintaining and refreshing PBX equipment to a Cloud PBX VoIP provider.

 

 

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Galaxy and Co take their Telephony to the Cloud

South African retailers are so complacent about their Telkom bills that they seldom seriously consider alternatives. Headlong against this trend is the high-ranking national jeweller, Galaxy and Co, which will soon harness a hosted cloud voice over Internet Protocol (VOIP) solution from Euphoria Telecoms to reduce telecoms expenses by more than R500 000 per year.

 

 

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Worried about VoIP quality? Re-think ADSL

New wireless and fibre options can greatly improve reliability at good prices, says George Golding, MD of Euphoria Telecom. Businesses are increasingly dependent on Internet-delivered (cloud-based) IT and communications services today, including Voice over IP (VoIP). In such circumstances, reliable Internet is a must, or your business will simply grind to a halt.

 

 

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“Cloud telephony” takes on the competition

Cloud PBX providers have a number of advantages over other voice-over-IP (VOIP) telephony providers that set them apart from the competition. To appreciate why, we need to go back seven years to understand the origin and current make-up of the VOIP landscape, and how it became a viable industry in the first place.

 

 

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On-premise PBX vs cloud-based solutions – which is right for you?

While a cloud-based (hosted) PBX might make sense for most companies, others will benefit from an on-site solution.
A major deciding factor is the level of control you need or want over administrative functions like configuration and upgrades – but in such cases there’s a trade-off – the high costs associated with the responsibility of managing premise equipment.

 

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VOIP comes of age – business-grade quality, scalability and functionality

Organisations that still doubt the suitability of voice over IP (VOIP) for business must have missed the final act, in which VOIP grows up, gets the girl and drives off into the sunset in smoking hot reliable wheels.

 

 

 

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Cost-saving telecoms products ‘key for SA’

George Golding was interviewed by Independent Newspapers for this publication in the business times featured in The STAR and Cape Times newspapers. Cheap and effective communication is vital in the operations of small and medium-sized enterprises (SMEs). A pressing concern noted by local and global businesses is the high cost of doing business in South Africa.

 

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The VoIP of Wisdom

VOIP telephony has been a popular cost-reduction choice for bigger corporations that wish to converge their voice and data communications. What are the major reasons that a similar enthusiasm has not traditionally been seen among SMEs?

 

 

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Demystifying your telecoms bill

Reading your telephone bill can be a bit like watching a politician operate. You know something is amiss, but it’s hard to see what, exactly. While we cannot be of much help with politicians, we’re here to spill the beans on how your telco is billing you. Are you sitting down?

 

 

 

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