| SERVICE DESCRIPTION |
EXPRESS PBX |
ENTERPRISE PBX |
SIP TRUNKS |
|
|
|
|
| Once off setup cost |
R 499 |
R 999 |
R250 |
| Once off extensions setup cost |
R 49 ea |
R 59 ea |
N/A |
| Per extensions cost per month * |
R 50 (min 5) |
R 85 (min 5) |
R150 |
| Feature rich scalable Cloud PBX |
 |
|
N/A |
| Free inter-branch calling |
|
|
|
| Pure per second billing |
|
|
|
Pre-paid or Post-paid billing
|
|
|
|
| Full Extension Features |
|
|
|
| Caller ID by PBX |
|
|
N/A |
| Caller ID by Extension |
|
|
N/A |
| Caller Private Number |
|
|
N/A |
| Inbound Number Tagging |
|
|
N/A |
| Call Waiting |
|
|
N/A |
| Call Forwarding |
|
|
N/A |
| Call Follow Me |
|
|
N/A |
| Call Hold |
|
|
N/A |
| Call Transfer |
|
|
N/A |
| Call Conferencing |
|
|
N/A |
| Call Waiting |
|
|
N/A |
| Do Not Disturb |
|
|
N/A |
| Mobile Sip Compatable |
|
|
N/A |
| |
|
|
|
| Virtual Extensions |
|
|
|
| Used for Pin Dialing |
R 15 per ext. p/m |
|
N/A |
| Used for multi device extensions |
 |
|
N/A |
| Virtual extensions setup fee |
R29 each |
R29 each |
N/A |
| |
|
|
|
| Digital Receptionist (IVR) |
|
|
|
| Multi level IVR Menu Management |
|
|
N/A |
| Manage multiple IVR menus |
|
|
N/A |
| Day and Night Scheduling |
|
|
N/A |
| Custom Greetings |
|
|
N/A |
| |
|
|
|
| Hunt Lists / Ring Groups |
|
|
|
| Multiple Ring groups |
|
|
N/A |
| Multiple Hunt lists |
|
|
N/A |
| Multi device virtual extensions |
|
|
N/A |
| |
|
|
|
| Call Recording |
|
|
|
| Blanket or adhoc call recording |
R40 per ext p/m |
R40 per ext p/m |
N/A |
| Secure call recording storage per 170 hours |
R125 p/m |
R125 p/m |
N/A |
| |
|
|
|
| Online Telephone Management System (TMS) |
|
|
|
| Real time outbound call details records |
|
|
|
| Actual billed cost per outbound call |
|
|
|
| Outbound call source listed by extension |
|
|
N/A |
| Outbound call source lists for virtual extensions |
|
|
N/A |
| Raw extensions call detail records |
|
|
N/A |
| Extension manager |
|
|
N/A |
| Transactional history |
|
|
|
All prices exclude VAT
| Access call recordings |
|
|
N/A |
| Download call recordings |
|
|
N/A |
| Personal profile editing |
|
|
|
| Outbound cost analysis reporting |
|
|
N/A |
| Detailed call analytics (Coming in 2012) |
|
|
N/A |
|
|
|
|
| Voicemail Features |
|
|
|
| Voicemail to Email |
|
|
|
| Password Protected Voicemail |
|
|
|
| Custom Personal Greetings |
|
|
|
|
|
|
|
| Unified Communications |
|
|
|
| Single Unified Inbox (Email, Faxes & Voicemail) |
|
|
N/A |
| Your network running voice and data |
|
|
|
| |
|
|
|
| ViBE (Up to 40 calls over a single ADSL line) Hot! |
|
|
|
| ViBE Setup Costs |
R295 once off |
R295 once off |
R295 once off |
| ViBE per channel monthly license fees |
R17.50 ea p/m |
R17.50 ea p/m |
R17.50 ea p/m |
| Learn more about ViBE here |
|
|
|
|
|
|
|
| Access and Network Security |
|
|
|
| 256 bit encryption for the TMS and PBX manager |
|
|
|
| Secure connectiviy via closed IPC network |
|
|
|
| Secure VPN connectiviy via ViBE technology |
|
|
|
| Network access available to SA IP addresses only |
|
|
|
| Account credit limits (last line of defence) |
|
|
|
| MWEB ISP Accounts |
No access |
No Access |
No Access |
| All other South African ISPs |
|
|
|
| No data costs for dedicated voice lines |
|
|
|
| No account limits on simultaneous channels |
|
|
|
| |
|
|
|
| Media Management |
|
|
|
| Custom Music-on-Hold |
|
|
N/A |
| Custom Digital Receptionist (IVR) |
|
|
N/A |
| Custom voicemail messages |
|
|
N/A |
| |
|
|
|
| Call Centre Features |
|
|
|
| ACD Queues |
|
|
N/A |
| Orderly Queue Handling |
|
|
N/A |
| Periodic announements |
|
|
N/A |
| Round robin, Ring all, Fewest calls |
|
|
N/A |
| |
|
|
|
| Call Restrictions |
|
|
|
| Limit an extension to fixed line call only |
|
|
N/A |
| Limit an extensions to SA only |
|
|
N/A |
| Custom restrictions available |
P.O.A. |
P.O.A. |
N/A |
|
|
|
|
| Porting, Numbers and Faxes |
|
|
|
| Geographic Number Porting |
R250 once off |
R250 once off |
R250 once off |
| Extra DIDs (Telephone Numbers) |
R5 p/m |
R5 p/m |
R5 p/m |
| Paperless fax - receive faxes by email |
R5 p/m |
R5 p/m |
R5 p/m |
| Sending faxes |
No - scan & email |
No - scan & email |
No - scan & email |
| |
|
|
|
| Application Programming Interface (API) |
|
|
|
| 256bit secure API access to your PBX |
|
|
N/A |
| Call origination / place call |
|
|
N/A |
| Get full sip status |
|
|
N/A |
| Get simple sip status |
|
|
N/A |
| Get calling credit limit |
|
|
N/A |
| Get current calls |
|
|
N/A |
| Get queued calls |
|
|
N/A |
| |
Request a Quote |
Request a Quote |
Request a Quote |
