Hosted Call Centre Solution

Hosted Call Centre Solution

Overview

Cloud based Call Centre System – Video Tour

Euphoria’s solution is a hosted call center solution that delivers greater agent productivity and flexible call center management, at a fraction of the cost of traditional call center solutions.

Euphoria’s call centre solution works with Euphoria’s proprietary Agent Manager Soft Phone or Voip phones to give you an easy-to-use yet extremely powerful call centre system. The added benefit is the system can be used for the entire company including back office administration. outbound sales and inbound support. One system, one control centre, one service provider.

If you have a customer service department, a telesales team, or a technical support department, you already know that the old-school call centres require a huge up-front capital investment in on-site hardware and software. At Euphoria, we do it differently.

If you are seriously looking for a call centre solution take a few minutes and watch the overview video. Feel free to contact us for a live demo or further information.

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Euphoria Telecom is a provider of proprietary Cloud PBX communication services for businesses in South Africa. The business was formed in 2010, after years of research and development towards a cloud-based PBX system that could effectively reduce overall costs significantly by doing away with expensive installation, training and support costs. After three years of impressive growth Euphoria Telecom offers a complete business communication solution that combines the characteristics of sophisticated PBX solutions with the ease and cost efficiency of VoIP.

  • The business has built up an impressive customer base in excess of 500 business cSaveustomers
  • Euphoria Telecom is incorporated in South Africa with the corporate head office situated in Cape Town, South Africa.
  • The company is owned 100% by the current management team, and the business is headed up by George Golding, Conrad De Wet and Rafal Janik.

Our current BEE Status is a Level 3 Contributor

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